Policies & Terms

Privacy Policy & Booking Terms

Transparent guidelines on payment milestones, cancellation schedules, refunds, and personal data protection for all curated expeditions.

Structured Payments

Clear 3-stage payment timeline starting with a 40% deposit.

Fair Cancellation

Milestone-based refund tiers tailored to vendor commitments.

Zero Data Selling

Your details are used exclusively for expedition ground logistics.

Schedule

Payment Timeline

To guarantee accommodation, internal flights, and permit spots for intimate cohorts, expedition payments follow this structured timeline:

Milestone 140%

Deposit — At Booking

Required to secure your spot in the expedition cohort.

Locks in cohort seat immediately
Milestone 230%

30 Days Before Departure

Second installment to confirm boutique accommodations, charter transport, and flight bookings.

Due exactly 30 days out
Final Balance30%

14 Days Before Departure

Final balance payment completing your reservation before pre-trip departure briefing.

Due 14 days prior to departure
Refund Terms

Cancellation Policy

Because group sizes are strictly limited (10–14 travelers), late cancellations directly affect cohort logistics. Our cancellation policy is structured as follows:

Notice Window

More than 30 days before departure

Partial Refund Available

Partial refund available, minus any non-refundable booking costs.

Notice Window

14–30 days before departure

50% Refundable

50% of the amount paid is refundable, minus any non-refundable booking costs.

Notice Window

Less than 14 days before departure

Non-Refundable

Payments are non-refundable.

Important Note on Refund Calculations

Please note: Refunds are subject to the non-refundable costs already paid for accommodation, transportation, cruises, activities, and other trip arrangements.

Privacy & Security

Privacy Policy & Traveler Data Protection

We respect your personal privacy and handle all traveler data with confidentiality and care.

Information We Collect

When you submit an application or book an expedition, we collect your name, contact email, phone number, passport details, emergency contacts, and dietary/health requirements necessary for expedition operations.

How Your Data Is Used

Your information is used strictly to arrange permits, secure internal flight tickets, reserve boutique accommodations, coordinate pre-trip logistics, and communicate important trip updates.

Zero Third-Party Marketing

We never sell, trade, rent, or distribute your personal details to advertising agencies or outside marketing companies. Traveler details are shared only with essential trip partners (such as airlines and hotels).

Questions & Requests

To request a copy of your stored records, request data deletion, or inquire about payments and cancellations, email us directly at hazem.tribesglobal@gmail.com.

Have questions about an upcoming trip?

Hazem and the expedition team are always available to help with scheduling, flights, and logistics.